Many times to troubleshoot a computer problem it can be much easier if the technician can see the exact error message that you are seeing. Luckily for us Windows XP comes with a way to do just that. If your computer can send email with Outlook or Outlook Express then you can very easily send a screen shot.
When you see the error message click the 'Prnt Scrn' button your keyboard, then create a new email message, address it to the person you want to see the error. Now in the message body text, just click your cursor there and hit CTRL+V to paste the picture.
That's it! The screen shot that was captured when you hit PrntScrn is now pasted in the message, you can now send. Hopefully the technician can help.
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